Contact the Foundation

If you have a question or would like to learn more about our services, contact the Foundation at:

Guide Dog Foundation for the Blind, Inc.
371 East Jericho Turnpike
Smithtown, NY 11787-2976

Toll-free:1-800-548-4337 (within the US)
Fax: 1-631-930-9009

If you have a general message, or if you are unsure who to send your message to, please address it to, and we will promptly route it to the appropriate person.

Guide Dog Foundation is committed to providing quality service and working in an open and accountable way that builds trust and respect. Should a constituent have a grievance or complaint, Guide Dog Foundation provides the opportunity for the individual or group to present their complaint. Guide Dog Foundation will make every effort to resolve all disputes satisfactorily within a reasonable timeframe.

We encourage constituents that have a complaint or grievance to first address the matter with the appropriate department manager or supervisor (Department contact information can be found below). In the event that an issue cannot be resolved at that level, then the process can move to the next step.

You may submit a grievance, complaint, or problem in writing by mailing a certified letter to our campus at 371 East Jericho Turnpike, Smithtown, NY 11787, Attention: Executive Office or by emailing us at A copy of our complaint policy is available upon request.

Department Directory

Executive Office: 631-930-9010

John Miller, President and Chief Executive Officer 631-930-9001
Marilyn LaRose, Executive Administrator 631-930-9003

Admissions: 631-930-9072 or 866-282-8047

Janice Meehan, Manager of Admissions and Process Improvement 631-930-9071
Contact Admissions or
Fax: 631-930-9075

Graduate Support: 631-930-9070 or 866-282-8047

Cameron McLendon, Graduate Support Manager
Contact Graduate Support or 

Development/Fundraising: 631-930-9050 or 866-282-8045

Jennifer Gisler, Chief Growth Officer 631-930-9057
Jaime McGrade, Associate Director of Development 631-930-9054
Merrilynn Marsh, Grants Officer516-672-6268

Finance Department: 631-930-9080

Laura English, Chief Administrative and Financial Officer 631-930-9081

Human Resources: 631-930-9040

Loretta Quis, Director of Administrative Services 631-930-9031

Marketing/Public Relations: 631-930-9091 or 800-548-4337

Mike Rosen, Chief Marketing Officer, 631-930-9091
Allison Storck, Director of Marketing & Public Relations 631-930-9059
Bill Krol, Communications Manager 631-930-9034
Jamie Shrewsbury, Marketing Manager 631-930-9085

Training/Canine Care: 800-548-4337 

Brad Hibbard, Chief Program Officer 631-930-9076
Grete Eide, Chief Canine Care Officer 631-930-9067
Lorin Bruzzese, Puppy Program Manager 631-930-9064

Volunteer Services

Barrie Madasu, Volunteer Services Manager 631-930-9093
Alicia Wyckoff, Asst. Manager Volunteer Services  631-930-9061